Filed under: design thinking,made me think,people I like,reading and writing,service design | Tags: john seddon, public services, reading, service design, systems thinking
A little bird told me there has been a interesting follow up to John Seddon’s book ‘Systems Thining in the Public Sector’ which is being described as ‘proof of the pudding’
Delivering Public Services that Work is a book of Case Studies showing Read the rest of this entry »
